India’s Top PSUs 2019

39 Public sector entities (PSEs) are undergoing radical transformations in their working models. Given the wave of digital transformation, public-sector companies are now under immense pressure to deliver more citizen- friendly services, have a greater connect with the end-user, streamline infrastructure and operations, and reduce overall costs and inefficiencies. PSEs are fast-adopting to these changing times through various e-governance tools. Many PSEs have implemented e-procurement systems, reaping benefits such as greater transparency, lesser tender cycle-time, reduced costs, efficient bidding process, etc. Besides, PSEs are also leveraging digital platforms for collaborative R&D and synergetic knowledge, as well as for sharing infrastructure, equipment testing, training facilities; to establish ERP, online inventory, asset records, paper-less office, satellite-based and drone technology and to strengthen systems for cyber security. Public sector banks have taken a lead in engaging its tech-savvy customers. Digital/mobile kiosks integrated with banking networks provide seamless and enriched banking experience over a multitude of channels and comprise transaction processing stations (self-service zones), information and interaction stations, advisory rooms and business lounges. Many banks have also established cashless ecosystems in villages (digital village) to provide access to Govt. schemes, subsidies and other benefits. Some banks have leveraged the power of social media, allowing users to avail services through their Facebook/Twitter/social media accounts. Banks have also partnered with e-tailers, providing pre-approved EMI facilities on purchase of products. In the non-financial sector too, companies are at full-throttle to be digitally relevant. PSUs are increasingly tying upwith ITmajors in the private sector to enable digital transformation. IT players are helping PSUs deploymodern technology and set up integrated ERP systems. Besides, IT interventions are also helping companies, especially in the mining sector, in monitoring and surveillance of key field operations, real-time data monitoring, sharing and transmission, as well as inventory management. A host of other PSUs are resorting to cloud computing techniques to become paperless. Cloud-based technology is also helping companies host online portals for various applications/approvals for plans, land acquisitions, etc, and/or to source information. Sr No Companies with notable Digital Initiatives 1 Andhra Bank 2 Bank of Baroda 3 Bank of India 4 Bank of Maharashtra 5 Bharat Petroleum Corporation Limited 6 Canara Bank 7 Central Bank of India 8 Coal India Limited 9 Container Corporation of India Limited 10 Corporation Bank 11 GAIL (India) Limited 12 Hindustan Copper Limited 13 Hindustan Petroleum Corporation Limited 14 Indian Bank 15 Indian Oil Corporation Limited 16 Indian Railway Catering and TourismCorporation Limited Sr No Companies with notable Digital Initiatives 17 Mahanadi Coalfields Limited 18 National Aluminium Company Limited 19 National Fertilizers Limited 20 Northern Coalfields Limited 21 NTPC Limited 22 Oriental Bank of Commerce 23 Punjab & Sind Bank 24 Punjab National Bank 25 SJVN Limited 26 South Eastern Coalfields Limited 27 State Bank of India 28 Syndicate Bank 29 Union Bank of India 30 United Bank of India 31 Western Coalfields Limited