India’s TOP 500 Companies 2021

INDIA’S TOP 500 COMPANIES 2021 146 Experts’ View How would you summarize your company’s journey since its inception? What are some of the significant milestones of the company in recent years? Our strategy has evolved from focusing on IT support for Japanese companies to developing a long-term strategy targeted at the world’s largest markets. Today, our parent company, NTT DATA Corporation is a trusted global innovator with US$21 billion in annual revenues and more than 130,000 employees in more than 50 countries. As a division of NTT DATA Corporation and part of the NTT family of companies, NTT DATA delivers global scale and innovation to help clients succeed. NTT DATA began its operations in India in 1994 in various metro cities – Bangalore, Chennai, Hyderabad, Coimbatore, Noida, Gurgaon, and Pune serving 200+ clients around a comprehensive portfolio of Application Services and Testing, Business Intelligence and Business Analysis, Digital Consulting, Testing, Database and Development Services, Mobility and UX, Cloud Solutions, Hybris, SAP Basis Operations, etc. In the recent years, the company has witnessed unbroken growth and many milestones. Our strategic acquisitions like Intelligroup, Optimal Solutions, Keane Consulting, and Dell Services were few of the milestones along this journey of growth. What solutions/products does the company provide to create value for clients? At NTT DATA, we deliver industry-centric business and IT solutions to solve our customers’ toughest business challenges and to deliver the outcomes that matter most to them. Our portfolio offerings ensure flexible and effective systems as our customers embark on or continue their journey to the cloud. Moving to a digital business requires the ability to gather and mine data and apply intelligence to that data for data-rich decision making. And, that intelligence can help you automate to improve efficiency and improve experiences with customers, partners, and employees. All of this is built on rock solid security to mitigate risk and ensure compliance. In India, we are known for our proven expertise and innovation in industries like healthcare, financial services, manufacturing, and public automobile industry. That, combined with unwavering dedication to our customer success, is why clients stay with us for years, even decades. Together, we collaborate with our group companies on applied innovations and deliver solutions from the network and data center to the boardroom. As a complete ICT provider (Information - Communication – Telecom), we offer full stack IT services - implementation, consulting, and managed services across a large pool of practices such as Enterprise Apps like SAP/Oracle/Microsoft, Custom Apps, Digital Services (RPA/blockchain), Infrastructure and Cloud, BPO, and Automation covering almost all industries. What is the company’s growth strategy over the next 3-5 years? Targeted customer acquisitions will continue to be one of our key growth strategies and a focus to increase capability in key parts of our portfolio and/or to enter new markets quickly and efficiently. From an industry offering standpoint, our focus is to establish and build a portfolio of services across the Telecom and BFSI industries leveraging clients to accelerate their business in the Digital Era. NTT DATA’s definition of Digital is simple and straight forward. We are trying to create new forms of value to our clients using data, algorithms, automations, and networks. We believe there are five key business drivers to digitalization: Automate and Optimise; Integrate Supplier, Partner and Customer; Reinvent the Customer and Employee Experience; Provide New Digital Products and Services; and Create New Disruptive Business Models. While our goal is to become a Top 5 Global IT services provider by 2025, in India too NTT Data will acquire larger market share by targeting wallet share of spend by strategic customers. NTT DATA GLOBAL DELIVERY SERVICES PRIVATE LIMITED Srinivasa Katakam Rao Head – India Business, NTT DATA Dun & Bradstreet