Leading SMEs of India 2020

E - 6 Leading SMEs of India 2020 Experts' View Please provide a brief background of the company and its operations. NTT DATA is your Innovation Partner anywhere around the world. Headquartered in Tokyo, with business operations in more than 50 countries and regions, we emphasize long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development to business IT outsourcing. With all the strengthwe have globally, we have established our operations in India in the past 5-6 years focusing on ERP Solutions, Application Development & Managed Services. With 2,000 odd employees in Indiawith a headquarter in Hyderabad, the operations are spread acrossMumbai, Delhi, Chennai and Bengaluru. We have been NTT DATA Business Solutions India Private Limited working in multiple industries like Discrete, Chemical, Textile, Pharma, Automotive, Professional Services and Consumer Products. We strongly believe that with our strengths in terms of our global knowledge and local skills, we are geared up to serve the Indian industries in a big way. We are completely aligned with the government of India’s initiative – AtmaNirbhar Bharat and we are closely working with all the industry leaders to make sure that we provide everything required from information technology perspective to make them self-reliant. What has been the success mantra of your company? Firstly, we believe strongly that whatever we do it is with lot of experience we bring from the global perspective along with having a team that has worked and delivered projects in local markets with further understanding of the Indian culture, difficulties and challenges faced by the Indian industries. Secondly, we are extremely focused on industry applications, ERP solutions, CRM solutions and cloud solutions which we work very closely with our partners like SAP, Siemens, Google, AWS etc. Thirdly, the strong element that we believe is that the customer is for life. We do everything that it takes to make our customers happy and remain delighted. This helps to attain long term partnership with our organization. How has technology helped you develop and deliver valuable products/ services? Technology has been developing faster than the industries can actually adopt. Hence to address this key issue, we come in as a technology expert to make our customers understand how to adapt these technologies step by step with a roadmap. Kindly elaborate on your company’s innovation initiatives. What kind of outcomes have these initiatives helped the company derive? From all the experience we have gathered in the Indian market so far, Anil Rao Chief Executive Officer NTT DATA Business Solutions India Private Limited We are closely working with all the industry leaders to make sure that we provide everything required from information technology perspective to make them Aatma-Nirbhar. Dun & Bradstreet