Leading SMEs of India 2022

RADIANT GUARD SERVICES PRIVATE LIMITED A pioneer in the Indian Security Industry, ”Radiant Guard Services” was established in 1992. With 30 years of rich industry experience in the security domain, Radiant has spread its footprint across elevenStateswithelevenBranch Offices and four Regional Offices across India. Radiant offers end to end and turnkey security solutions to cater to the security needs of Banks, Industries, Government & Institutional clients, Hospitality & Healthcare segments, Educational Institutes, IT Parks & ITES Companies along with high end residential complexes. Radiant has a strong team of professionals to cater to the operational, training, audit and compliance needs of its clients. A process & Systems driven organization Radiant has a SOP based approach tomeet client needs and fulfil their requirements. A law- abiding company, it diligently complies with all statutory provisions. Radiant has invested in Infrastructure and Technology to be able to offer Value Added Services to its clients. Some of the Value-added services offered by Radiant are, COMMAND & CONTROL CENTRE The 24 X 7 Command & Control Centre, co- located with the Corporate Office of Radiant at Pune, monitors and manages the Pan India Field operations and tracks the daily route, beat plan and performance of the Field Operatives. By using a smart application named “FIELD SENSE” the Control team at Radiant designs the Beat Plan and monitors its adherence by tracking customer visits on the application and analysing the Customer Forms input in the system. A method of taking “Customer Feedback” ensures that customer satisfaction is maintained and problems are resolved within a given TAT. TRAINING & SKILLS DEVELOPMENT CENTRE Radiant as a policy strongly believes that the pool of manpower available in the market being same, it is the level of training provided, which will make a difference in service implementation. Hence Radiant has invested in developing a “State of the Art” Training Infrastructure consisting of a “Fire Training Laboratory”, a “Electronic Surveillance Laboratory” and an indoor classroom along with an Outdoor Training Centre for the field staff. ERP IMPLEMENTATION Radiant has leveraged technology to a great extent to deliver results to its clients. A company -wide implementation of an “Enterprise Resource Planning” software has integrated all the key departments at Radiant and presents a unified and consistent dashboard to the management. This makes decision making faster and simpler. ISO CERTIFICATION Radiant has the following ISO Certifications, which ensures seamless delivery of operations. ISO 9001: 2015 Quality Certification ISO 14001: 2015 Environmental Certification ISO 45001: 2018 Health & Safety Certification ISO 18788: 2015 Security Standards Radiant’s list of clients includes the following, Venkateshwara Hatcheries, ICICI Bank, JPMorgan Chase, ANZ Bank, Bank of Baroda, Union Bank of India, Bajaj Finance, Bajaj Allianz, India Infoline Limited, Bajaj Electricals, Thyssenkrupp, ITC Ltd, Diageo, Dynapac, Asian Paints, KSPG Automotive, Panchshil Realty, Indus Towers, and many more. Dun & Bradstreet