Unleashing Power of Data

30 | Unleashing Power of Data [ HOW AI IS CHANGING THE BUSINESS LANDSCAPE ] AUTOMATION OF BUSINESS PROCESSES AI andautomationare transforming business operat ions, such as customer service, data entry, and administrative tasks, resulting in increased growth and productivity. Au toma t i ng wor k f l ows and st reaml ining mundane tasks have al lowed bus inesses to operate more efficiently and cost- effectively. AI revolution is responsible for creating several skilled jobs such as controlling and programming the AI systems, as businesses continue to expand their AI teams and accelerate the development of the technology. INCREASING PERSONALIZATION AI helps marketers to personalize products, services and offers to consumers. Analyzing data and creating algorithms helps businesses to identify and study consumer behav i or , a i d i ng marketers to tailor their campaigns to specific target customers. Smart assistants of AI such as Alexa, Siri, Amazon, and Apple’s digital voice assistants have gained significance in the daily functioning of people’s lives as they are capable of completing tasks. MAINTAINING CUSTOMER RELATIONSHIP MANAGEMENT AI is applied into CRM software programs to transform a normal CRM into a self-updating, auto- cor rec t i ng sys tem tha t can manage andmaintain relationship management within a business. With the help of AI, businesses are efficiently able to forecast capabilities and insights pertaining to sales trends, analytics, and statistics. AI allows businesses to reach a larger audience and establ ish long-term customer relationships. PREDICTIVE ANALYTICS Predictive analytics uses AI to analyze big data in an accurate and efficient manner. Predictive analytics forecasts future trends using statistical algorithms in internal and external data, enables businesses to improve operations, i ncrease sa l es , and reduce operating expenses. Companies employ predictive analytics tools to identify risks and opportunities. INFORMED DECISION-MAKING Businesses have shifted fromdata- driven to AI-driven workflows for operational decision-making. AI technologies, namely as cognitive computing and machine learning, aids in the decision-making of corporations by analyzing vast amounts of data, recognizing patterns, and recommending optimal solutions. This has helped business save time, money and vital resources. SUSTAINABILITY THROUGH AI Sustainable AI is the use of AI tools that operate with sustainable business practices. AI can be adopted by a broad range of economic sectors to help manage the envi ronmental ef fects of climate change. This can include improved weather and disaster prediction and response, precision agriculture, sustainable supply chains, environmental monitoring, and clean, distributed energy networks with AI integration. ENHANCING CYBERSECURITY AI plat forms are capable of reducing the risk of breaches and Dun & Bradstreet

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