India’s Leading BFSI and FinTech Companies 2023

India’s Leading BFSI and FinTech Companies 2023 | 19 [ EXPERT’S VIEW ] HOWWOULD YOU DESCRIBE THE JOURNEY OF YOUR COMPANY SINCE ITS INCEPTION? I would describe the journey of our company since its inception as one of innovation, growth, and transformation. We started with the vision of creating a digital banking platform that would make banking services accessible to people in remote and underserved areas of India. Our initial focus was on building a network of retail agents who could provide basic banking services to customers in their communities. Over the years, we have continued to innovate and expand our offerings, developing a range of digital banking solutions for banks and financial institutions. Our platform has evolved to include a Digital Lending Platform, Digital Distribution Platform, and Digital Identity Platform, and we have established partnerships with a number of banks and financial institutions in India. Our journey has not been without its challenges, but we have remained committed to our vision and values, and have continued to push the boundaries of what is possible in banking technology. As we look to the future, we are excited about the opportunities that lie ahead and are confident that we can continue tomake a meaningful impact on the lives of people in India and beyond through our innovative solutions. Trustt (formerly Novopay) Gautam Bandyopadhyay Chief Executive Officer HOW DOES YOUR ORGANIZATION VIEW RE-SHAPING THE BALANCE OF GROWTH AS AN OPPORTUNITY? We recognize that the banking & financial services industry is constantly evolving, and in order to remain competitive and meet the changing needs of our customers, we must be willing to adapt and evolve as well. To that end, we have always been open to exploring new markets, technologies, and products, and we see this as a key driver of growth for our business. We have a culture of innovation, and we encourage our team members to think creatively and explore new ideas. At the same time, we have a very robust development methodology viz. TDDP or Trustt Design & Development Process . This helps us to provide high predictability and quality. We also recognize the importance of balance and focus in our growth strategies. We are committed to investing in our core products and services while maintaining a healthy balance between innovation and stability. WHAT IS YOUR COMPANY’S GROWTH STRATEGY FOR NEXT 3-5 YEARS? As the CEO of Trust t ( former ly Novopay), I’m always looking for new ways to expand our business and reach more customers. After all, we want to take over the world of banking technology SaaS space J In all seriousness, though, there are a lot of exciting growth opportunities for us over the next few years. We plan to expand our services to other geographies, diversify our product of fer ings , enhance technology capabi l i ty, target new customer segments, and forge newpartnerships. We are commi tted to providing innovative and accessible financial services to people across India and beyond. We’re always looking for new ways to enhance our technology capabi l i t ies and strengthen our partnerships with banks and other financial institutions. And of course, we want to make sure we’re having fun and keeping things light-hearted along the way. These are just a few potential growth strategies that we at Trustt formerly z are planning to pursue over the next few years. The exact strategy will depend on a variety of factors, includingmarket conditions, customer needs, and the competitive landscape, among others. Dun & Br dstreet